Privacy Policy
Last updated: February 10, 2026
In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000, KM&N Media LLP informs users about the processing of their personal data, the means by which such data are obtained, the purposes for which they are used, and the rights granted to them under applicable Indian legislation.
Identification of the Data Fiduciary
- Data Fiduciary: KM&N Media LLP (operating as "RememBro")
- Registered Address: Eco Suite, Room No. 410, 4th Floor, Ambuja Neotia, Street No. 676, Action Area II, Action Area IID, Newtown, New Town, West Bengal 700161, India
- Email: support@remembro.ai
Scope and Definitions
This Privacy Policy applies to the processing of personal data carried out by KM&N Media LLP through:
- The RememBro website: https://remembro.ai
- The RememBro Telegram bot (@remembro_ai_bot)
- The RememBro dashboard and web application
- Any associated mobile applications
A "User" or "Data Principal" is defined as any natural person who interacts with RememBro through the website, Telegram, or our web dashboard.
Purposes of Data Processing
We process your personal data for the following purposes:
- Service Provision: To provide, maintain, and improve our AI-powered personal assistant services
- Communication: To respond to your queries and maintain communication
- Reminders & Notifications: To send you the reminders, alerts, and notifications you have requested
- Account Management: To create and manage your user account
- Analytics: To generate aggregate metrics and improve our services (anonymized data only)
- Legal Compliance: To comply with applicable laws and regulations
- Security: To detect, prevent, and address technical issues and fraud
Personal Data We Collect
Data Sources
- Data provided directly by you (messages, voice notes, account registration)
- Data from Telegram (your Telegram user ID, username, profile information)
- Data generated through your use of our services (reminders, notes, tasks)
- Technical data from website browsing (cookies, as per our Cookies Policy)
Categories of Data
- Identifying Information: Name, email address, Telegram username/ID
- Contact Information: Phone number (via Telegram), email address
- User-Generated Content: Messages, voice notes, reminders, notes, tasks, goals
- Technical Data: IP address, device information, browser type
- Usage Data: How you interact with our services
We apply the principle of data minimization, processing only data that is adequate, relevant, and limited to what is necessary for each purpose.
Legal Basis for Processing
Under the DPDP Act 2023, we process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Service provision and support | Contract performance / Consent |
| Sending reminders and notifications | Consent (explicit) |
| Account management | Contract performance |
| AI-based services | Consent (explicit) |
| Analytics (anonymized) | Legitimate interest |
| Legal compliance | Legal obligation |
Artificial Intelligence and Automated Processing
RememBro uses third-party artificial intelligence technologies (Claude AI by Anthropic) integrated into our services to provide intelligent responses and recommendations.
These AI tools may:
- Process your messages to understand your intent
- Suggest task lists, reminders, and events
- Transcribe and summarize voice notes
- Extract dates, times, and action items from your messages
Important: No decisions are made solely through automated means that produce legal or significant effects on you without human oversight. You may request human intervention or challenge any automated processing.
Data Retention
- Service data: Retained for the duration of your account and deleted within 90 days of account deletion
- Communication logs: Retained for up to 2 years for service improvement and support
- Technical logs: Retained for up to 1 year for security and debugging purposes
- Legal compliance: Some data may be retained longer if required by law
Data Disclosure to Third Parties
We do not sell your personal data. We may share data with the following categories of recipients:
Service Providers (Data Processors)
- Anthropic (Claude AI): For AI-powered message processing
- Telegram: For message delivery (subject to Telegram's privacy policy)
- Cloud hosting providers: For data storage and processing
- Payment processors: For subscription payments (if applicable)
Legal Disclosures
We may disclose data to Indian government authorities, courts, or law enforcement agencies when required by law or to protect our legal rights.
International Data Transfers
Some of our service providers may be located outside India. When transferring data internationally, we ensure appropriate safeguards are in place as required by the DPDP Act 2023. By using our services, you consent to such transfers for the purpose of service delivery.
Your Rights as a Data Principal
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access: Request confirmation of whether we process your data and obtain a copy
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your data when no longer necessary
- Right to Withdraw Consent: Withdraw your consent at any time (this does not affect prior processing)
- Right to Grievance Redressal: Lodge a complaint about our data handling
- Right to Nominate: Nominate another person to exercise your rights in case of death or incapacity
To exercise any of these rights, please contact us at support@remembro.ai. We will respond within 30 days.
Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
While we take reasonable precautions, no method of transmission over the Internet is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify you and the Data Protection Board of India as required by law.
Cookies
Our website uses cookies to improve your browsing experience. For detailed information, please see our Cookies Policy.
Children's Privacy
RememBro is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our services. The "Last updated" date at the top indicates when the policy was last revised.
Grievance Officer
In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are:
Email: support@remembro.ai
Address: Eco Suite, Room No. 410, 4th Floor, Ambuja Neotia, Street No. 676, Action Area II, Newtown, West Bengal 700161, India
If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India once it is established under the DPDP Act 2023.
By using RememBro, you acknowledge that you have read and understood this Privacy Policy.